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Installation is DIY, although you’ll have some help over the phone, and professional monitoring is not required!However, if you do choose professional monitoring, Brinks only offers binding three year contracts, a definite drawback. On a more positive note, Brinks has a 4. 1 Google rating and excellent customer support reviews. To control and monitor your system, you’ll use the Alarm. com app, which has ratings of 4. 4 on both the Apple and Google Play stores.

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Enabling the SimpliSafe Home Control skill in the Alexa app is simple, and commands like "Alexa, tell SimpliSafe I'm leaving" to arm the system in Away mode, "Alexa, tell SimpliSafe good night" to arm the system in Home mode, and "Alexa, ask SimpliSafe if my home is secure" to get system status worked well in testing. There was little lag between the voice command and the base station announcing status or changes in system modes. The Alexa integration only works with the new SimpliSafe hardware, and the system can't be disarmed via voice for obvious reasons. With the monthly Interactive Plan, you can use SimpliSafe's Online Dashboard or mobile app to control the system, including arming and disarming it. The Dashboard also lets you view your System Event Log, change your PIN, assign up to four guest PINs, and choose an optional Duress PIN, to use when an intruder is coercing you to disable the alarm. Enter it, and the alarm will stop sounding, but SimpliSafe will immediately send the police.